FAQs

What is your return/refund policy?

Our Refund/Return policy varies based on the type of purchase.

For bibles purchased from the “ready to ship” section

RETURNS - We will offer a partial refund - the purchase amount minus 15% restocking fee - of your purchase if returned within 7 days of receipt. In order to receive the refund, we must first inspect the bible. If it is not in resellable condition, we reserve the right to deny the refund. Return shipping is not provided. Fill out the return/change form on the website to start the process.

For bibles purchased from the “made to order” section

CANCELLATION - We offer a full refund if the order is canceled within 30 days of purchase. Between 30 days and the date we begin the project, we will offer a 50% refund.

RETURNS - Returns accepted for non-customized purchases: We will offer a partial refund - the purchase amount minus 15% restocking fee - of your purchase if returned within 7 days of receipt. In order to receive the refund, we must first inspect the bible. If it is not in resellable condition, we reserve the right to deny the refund. Return shipping is not provided.

Fill out the return/change form on the website to start the process.

For custom orders

CANCELLATION - We will offer a full refund if the order is canceled within 30 days of purchase. No refund after 30 days because we will have already purchased materials for the project by that point.

RETURNS - No returns on custom orders

For bible sleeves and other merchandise

Returns / exchanges accepted for bible sleeves. Refunds processed after receipt, and if returned in poor condition, we reserve the right to deny the refund. For print-on-demand items, we should be able to return / exchange but just contact us first for us together to determine the best way to make it right.

Do you ship internationally?

Yes! We have built in shipping for Canada and the UK. For other countries, email us, and we will work with you.

Can I choose a different leather than what you offer?

Yes, within a limited range. We are willing to work with goatskin from the Alran Sully line and some from Siegel Leather, as well as a select few other cowhide options. Using something other than what we have listed on our website incurs an additional charge.

What is your turnaround time?

We are currently have a 3 month lead time. It takes a week and a half from when we cut into the bible until we ship it back to you.

Mailing advice?

Please ensure your name is either outside or inside the packaging (preferably both). We recommend that you do something to waterproof your bible before mailing, such as wrapping in plastic wrap or placing in a plastic ziplock bag. Pack your bible carefully so that it isn’t rolling around inside the box, even if you have to use lots of packing material. Don’t use the kind of “make it yourself” boxes that leave large holes where the cardboard is folded. Lastly, use a mailing service that provides tracking, and don’t use media mail.

If you're sending it from an online store, keep in mind that sometimes they send damaged bibles, or at least not best quality. We are not responsible for fully inspecting a new bible (i.e. going through every page) before beginning a rebind.